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payment happened but no premium account

payment happened but no premium account

I noticed that the fist tim after free account 9,90 Euro was deducted, but I have no premium account.... what shall I do?

Who can help me.

 

Karen

 

 

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2 Replies

Hey @fliTOB69! Welcome to the Spotify Community. ^^

 

That doesn't sound cool.

Does your profile page say that you've got Spotify Premium?

And have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know how it goes! ^^

 

Peace

THANK you very much NICO
even like this it it not working

I found an email adresse in STOCKOLM and I wrote there to check,

B Rgds
Karen

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