payment update

payment update



I am trying to update/change my card info. I don't use my old card. But site is not changing my cards information. Always gives a 'payment failed' warning.  I called the bank and learned that this problem is not about my card. So how can i update my payment informations?

1 Reply


Hey @rncrncrnc,

Please make sure your card meets all the requirements to purchase Spotify Premium.




Also you should take a look at this support site, follow the troubleshooting there, and try a different payment method as a last resource.


Have a nice day!


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