Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

¿por que no tengo servicio premiun si ya me cobraron ?

¿por que no tengo servicio premiun si ya me cobraron ?

ya me cobraron y no tengo servicio premium
Reply
1 Reply

Hi there, thanks for writing.

 

When we subscribe to a Premium plan, Spotify send us an email with all the information regarding the transaction. Did you get one?

 

When you click on the link bellow, does your account show as Premium or Free?

 

https://www.spotify.com/account/overview/

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts