premium account showing as free

[JessMac]

I had to restore my iPhone and now when I log in it shows me as on a free account when I have premium. Please advise.

[Nico · Accepted solution]

Hey @JessMac! Welcome to the Spotify Community. ^^

What happened: You most likely logged into an additional account you didn’t know you have. Don’t worry; unless you’ve applied a payment method to it at some point, this account is not costing you anything.

What to do: To get to the account you’re used to, log out of the “empty” account and log in again but, this time, use just your Spotify username, not your email address.

Let me know if that helps, thanks! ^^

Peace