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xcanbodrumlu
Newbie

Hi, I am triying to upgrade my account but both of my credit cards aren't accepted. How can I solve this problem.( My banks said, there is no problem with them.)

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Re: premium

Rock Star 15
Rock Star 15

Hey @xcanbodrumlu,

Apologies for the late reply, but maybe I can still help :)


Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

LukeRock Star 15
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