Hi, I am triying to upgrade my account but both of my credit cards aren't accepted. How can I solve this problem.( My banks said, there is no problem with them.)
Apologies for the late reply, but maybe I can still help :)
Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.Hope this helps!