problem with premium account

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problem with premium account

francisco1606
Newbie

Hello, my problem is that I just bought premium for a year, and about 2 days ago everything was fine until the premium took off and I still have proof of payment, but I can not find the way to get my premium back.

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Re: problem with premium account

MattSuda
Community Legend

Hey @francisco1606

 

Check out this support article:
https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

Does that help?

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