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problema con el pago de premium estudiantes

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problema con el pago de premium estudiantes

Avatar of pratsbarriel
Regular
2021-05-04 07:08 PM

 

Plan

Premium

País

España

Dispositivo

Oppo A9 2020

Sistema operativo

Android

 

Mi pregunta o problema

Pagamos un año se subscripcion premium con estudiantes hasa setiembre y el dia 2 de mayo y la aplicacion me notifico que mi pago estava pausado y que mi premium esta en pausa y yo he pagado todo el año.

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Avatar of Billy-J
Spotify Star
Spotify Star
2021-05-05 06:35 AM

Hey @pratsbarriel, thanks for reaching out to the Community!

I hope you don't mind me replying in English.

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Marked as solution

Avatar of Billy-J
Spotify Star
Spotify Star
2021-05-05 06:35 AM

Hey @pratsbarriel, thanks for reaching out to the Community!

I hope you don't mind me replying in English.

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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