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quero reembolso e trocar de plano

quero reembolso e trocar de plano

minha conta era universitário mas aleatoriamente mudou para individual e não consegui mudar mais, gostaria de pedir reembolso e trocar meu plano para universitário novamente, eu tenho como provar
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Hey there, 

 

Thanks for reaching out here in the Community! Hope you don't mind us replying in English as it's the Community's official language. 

 

There's a chance that your Student discount has expired, and this might be the reason why you started paying for the full Premium price randomly. We'd recommend reaching out directly to our Support team here. They'll be able to check your account to find out what happened, and provide further help if possible. 

 

Hope this helps. If anything else comes up, the Community will be here. 

NovyModerator
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