"Change Payment Details" not loading

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"Change Payment Details" not loading

BPAULH
Newbie

"Change Payment Details" screen has loaded in 3 days.. will lose premium tomorrow unless i change my credit card info.. any advise??

3 Replies

MaríaCamila
Roadie

Hi @BPAULH, welcome to the Spotify Community!

 

That's odd. Could you try update your payment method on a computer using an incognito window? Also, let us know if you have the same issue on another device.

 

Hope to hear from you soon 🙂

jclarend
Newbie

Hey, I've had the same problem, and I've tried multiple browsers and multiple cards. 

ThomasSeifert
Newbie

I have the same problem - what is going on????

See attached

Spotify.jpg
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