"You've discovered a premium feature" every time I try to save my playlists

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"You've discovered a premium feature" every time I try to save my playlists

projhs
Newbie

 

Plan

Premium

Country

Costa Rica

Device

S10+

 

My Question or Issue

For about a week now, every time I open the app or go to save ANY playlist, I get a pop up saying it's a Premium feature. I have the premium family plan, and had no issues in the past until now. On top of that, I was forced to change my password around the same time this issue started. How can we have this fixed asap?

 

Screenshot_20190531-130551_Spotify.jpg
2 Replies

Re: "You've discovered a premium feature" every time I try to save my playlists

FaridR
Newbie

Same problem/bug here. 

And, I can't download any playlists anymore.

It just tells me "You discovered a premium feature" and stays on "Waiting for download" for ever

Offline plays completely stopped.

Country: Turkey

Device: S10

---UPDATE---

Looks like I found the problem. I was about to uninstall the app, and I accidentaly saw that the "Storage Permission" for Spotify is disabled.

Turned on the storage permission, and everything got back to normal.

Downloads working and "You have discovered a premium feature" has gone for now.

Screenshot_20190531-225335_Spotify.jpg
Highlighted

Re: "You've discovered a premium feature" every time I try to save my playlists

Moderator
Moderator

Hey @projhs and @FaridR,

 

Thanks for reaching out to us about this :)

 

This is a known issue which we are currently looking into.

 

Make sure to head over to this thread and leave your info. We'll get back to you in the thread as soon as we have any updates.

 

Thnaks!

PeterModerator
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