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réabonnement, playlistes sauvegardées?

réabonnement, playlistes sauvegardées?

j'ai perdu mon abonnement prémium famille. Si je me réabonne, vais-je retrouver mes play listes?
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1 Reply

Hey there,

 

Thank you for reaching out here in the Community. We hope you don't mind us answering in English as this is the official language of the forum.

 

Your playlists will remain on your account no matter what subscription plan you are on. Changing your subscription doesn't affect your playlists and you will keep all your music. Even if you cancel and drop down to Spotify free, you can continue to listen to your playlists (with advertising) on the free service! However, you won't be able to listen to music offline on Spotify Free and you'll have to download all the offline content again after resubscribing.  Remember to use the correct account to resubscribe in order to keep all your music. 

 

Keep in mind that Premium Family members are only able to switch plans once in 12 months, this includes switching between Premium Family and Premium Duo. This is called 12 month switching-restriction and it means that you will have to wait if you want to join new(different) Family plan.

 

Please note that if you were part of somebody else's Family plan, you can return to it (you need to receive an invitation link from the owner - here is how it's done), but you will get an error if you try to switch between family plans more than once in a year. You mentioned you recently left a plan - if this plan is still active, you should still be able to rejoin it. However, if the plan was cancelled and re-started - it's possible that you won't be able to join again (in case you want to do so).

 

Hope this clear things up. Don't hesitate to give us a shout if there's anything else we can help with.

LyubkaModerator
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