I have a premium account (the owner is my husband) for a long time - more than 3 years and recently I was removed from the plan and moved to the free account, whereas he stayed in the premium. He already sent million times new invitation, we tried everything that is recommended in the website but nothing works.
Even worse, we made a test creating a new user and it worked.. the new user ! What is happening? Under my user I already have many playlists, it is connected with facebook and everything, why cant I rejoin my premium plan? And if I invent a new user it works?
I am very upset with this situation.
Family Premium (or should be...trying to....)
My Question or Issue