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se realizo un cargo no autorizado a mi cuenta

se realizo un cargo no autorizado a mi cuenta

Plan

Free

Country

 mexico 

Device

ipjone 6s

Operating System

(iOS 10,

 

My Question or Issue

 buen dia, me realizaron una cargo a mi cuenta bancaria por $99 pero sin embargo yo no solicite ningun cargo y tampoco ingrese mis datos bancarios. con quien puedo ver esta aclaracion y que mi dinero ingrese nuevamente a mi cuenta?

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Reply
1 Reply

Hey @g_n8xvqc-2in, welcome to the community!

 

I hope you don't mind me replying in English.

 

If you've never purchased a subscription for Spotify before, I suggest checking this support page for what to do next.

 

You'll find the steps to take to contact the right team to further assist you.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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