spotify charge me twice for march and April subscription

Reply

spotify charge me twice for march and April subscription

ennchow
ennchow
Newbie
‎2019-04-29 08:00 AM

Plan

Premium

Country

Malaysia

Device

iPhone6

Operating System

iOS 12

 

My Question or Issue

my bank account has been charged twice for march and April subscription. Is spotify going to refund my money?

 

01B5311B-4718-4A4D-B83B-07B097B8044D.png
DC24CAC1-578B-4293-88FB-EE74A6676712.png
Reply
0 Likes
1 Reply

Re: spotify charge me twice for march and April subscription

hezorg
Rising Star 20 hezorg
Rising Star 20
‎2019-04-29 11:46 AM

Hey, @ennchow 

Welcome to Spotify Community and thanks for posting!

About your issue, I suggest that you take a look at this article below:

After that, you need be in touch with the Customer Support to get help on that.

Let me know if you could solve your issue.

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

 

hezorgRising Star 20
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Reply
0 Likes
SUGGESTED POSTS