spotify premium still getting ads on podcasts

[frankie001]

Plan

Premium

Country

 Australia

Device

Operating System

My Question or Issue

 i have spotify premium, however i am still getting ads when listening to podcasts, these arent ads that the actual podcast is advertising, these are ads that spotify have inserted.

please help

[Billy-J]

Hey @frankie001, and welcome to the community.

Hope you're doing great! 

I'm sorry to hear this. Could you try signing out/in of your account? If that doesn't help, try doing a clean reinstall of the app.

Keep me posted 🙂 

[frankie001]

Neither one of those worked 😞

[Billy-J]

Hey, @frankie001.

Thanks for the reply! 

Could you try following the steps here, to see if that helps further? It has some further troubleshooting steps that may help.

Keep me posted 🙂