started trial for pemium but it doesnt start

[user-removed]

I started the trial for premium with the august offer to get 60 days instead of 30 and I entered my paypal, but the trial wont start. I tried to uninstall and log out but that didnt help.

[user-removed]

▫Check your subscription page. Your status should be Premium.

▫If you're on Premium, try signing out and back into the app.

▫If it says Free, check the receipt send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

If you've tried all the steps above, please click here >> https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account . This take you through a survey to point you in the right direction: