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suscription not accepting credit card

suscription not accepting credit card

Plan

Free/Premium

Country

 Argentina

 

My Question or Issue

 I´m trying to create a suscription to a family plan, but won´t take my credit card. my account and credit card is on the same country, and tried several times, yesterday and today, and in a private window, with no avail. Also I contacted the credit card company and told me that my card is fine, and that they did not receive any payment request nor today or yesterday. What is going on?

Reply
1 Reply

Hey @gsm13254,

 

Thanks for reaching out! 

 

Seems like this is something that has to be look at backstage. You can contact the friendly support folks through this link, they'd be happy to help you out 🙂 Let us know if there's anything else we can help with!

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