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the subscription doesn’t resume, but money debited from my card

the subscription doesn’t resume, but money debited from my card

the payment for individual plan has passed two times, but it hasn’t been resumed cuz of my country which i’m currently in. can u give me my money back please?
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1 Reply

Hey there!

 

Thank you for sharing your issue with the Community!

Spotify will not accept your payment in cases where your subscription cannot be renewed.


We'd very much like to take a closer look into this but, unfortunately, we don't have access to your accounts from the forum.
In your situation, it would be best if you could reach out to our support folks via this page.
They'll be able to assist in case there's anything wrong going on. 

Hope this helps! 🙂

VasilModerator
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