unknown family member in my Premium Family Plan subscription

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unknown family member in my Premium Family Plan subscription

Haspaas
Newbie

 

Hi. In my family plan, I have the acountnames on my familymembers, but one comes up with this name: "21dg3pnppwgma47meywv2c7ci" 
Does anyone have an Idea where this comes from? it is stated as "active"
Thanks for help!

 

1 Reply

Re: unknown family member in my Premium Family Plan subscription

OneByBoo
Rock Star 19
Rock Star 19

Hey there @Haspaas!

 

please make sure all your family members plan haven't got anything changed on their own account.

Sometimes disconecting Spotify from FB or changing some details can cause the username to change.

 

Let me know after you've checked all of them 😃

OneByBooRock Star 19
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