updating payment info

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updating payment info

Newbie

I am trying to update my infor but after entering my card info it wants me to tell it where i go to school. I graduated and need to go to normal premium.... and without it able to verify me as a student it wont update mypayment info 

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Re: updating payment info

Roadie

Hey @Blake28, welcome to the Community!

 

We suggest trying to sign up here using an incognito window to see if it helps. If not, try cancelling your subscription first, then signing up for Premium.

 

Let us know how it goes.

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Re: updating payment info

Newbie

I have been trying to pay my subscription all weekend with my prepaid Visa card... But it won' let me. I some how got into a chat room of sorts with someone from spotify. This is the only way I can currently pay for my account. Then why isn' it working???? 

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