upgrade premium plan paid yearly to family

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upgrade premium plan paid yearly to family

runcinter
Newbie

Plan

Premium

Country

Poland 

My Question or Issue

Hi

I have bought recently premium plan for which I have paid yearly. Now I want to change the plan so it will be family plan. 

How can I do this in a way that I won't be charged twice.

 

3 Replies

Re: upgrade premium plan paid yearly to family

Rock Star 24
Rock Star 24

Hey @runcinter,

 

You can upgrade to Premium for Family at https://spotify.com/family. This will revert your remaining Premium time to Premium for Family wait and it can bring your payment date forward.

 

:)

MaximRock Star 24
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Re: upgrade premium plan paid yearly to family

EvabalarezoP
Newbie

Hi I'm having an issue with the activation of premium family I have a premium account and this it's what's happening, the day of the activation is being postponed more than 3 times and it is now more than 3 months that I wait for the activation of the family plan.

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Re: upgrade premium plan paid yearly to family

Rock Star 24
Rock Star 24

Hey @EvabalarezoP,

 

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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