Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

why my debit card is not accepted?

why my debit card is not accepted?

Plan

premium

Country

 BOLIVIA

Device

HP LAPTOP

Operating System

WINDOWS 10

 

My Question or Issue

 i have a debit card, it is available to make online payments, but, i can't use it to pay my subscription

2019-01-20 02_39_55-Suscripción y pago - Spotify - Opera.png
Reply
1 Reply

Hi there!

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts