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Any suggestion on why the redeem menu from my account page spotify windows 10 does not resolve to anything. I have a gift card my premium subscription has expired and I would like to redeem..
Solved! Go to Solution.
Can you please try it on another device?
sorry only have a win 10 PC.. why would the generic URL not work? to redeem a gift code.. nothing in the URL looks unique to me?
Thanx for the help..
OK.. yes.. just old and like my keyboard - LOL
When I log on on my phone I get an update payment page with no way to enter a code just update payment or cancely our preimium subscription.. no where to enter a gift code?
On the PC I can get into my account and try the redeeem from left nav - that resovles nowhere..
Let me know if there are any questions.. again appreciate the help
fix was to open in IE not Edge.. looks like the URL to redeem has issues with Edge or my config of Edge..
Thanx for the help - I was able to apply my premium code and all is good for another year!
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