Announcements

Help Wizard

Step 1

NEXT STEP

After I installed the client and activated it from Ukraine, I lost absolutely all my listened tracks

After I installed the client and activated it from Ukraine, I lost absolutely all my listened tracks

Plan

Free

Country

Ukraine

Device

(PC)

Operating System

(Windows 10)

 

My Question or Issue

After I installed the client and activated it from Ukraine, I lost absolutely all my listened and favorite tracks. All sections are empty, except the recommended albums.. Help me restore the data, thank you.

Reply
1 Reply

Hey there @Zavseg,

 

Thanks for getting in touch with us and welcome to the Community 🙂

 

If you can't see your Liked Songs, you might have logged in to a secondary account. Can you follow these steps and check if you have another account? 

 

We'd suggest you also take a look here and try the additional steps mentioned there. If that doesn't help, be sure to add your +VOTE.

 

Keep us posted! If you have further questions, don't hesitate to reach out to us.

XeniaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts