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All my favourite songs are gone?!

All my favourite songs are gone?!

Plan

Premium

Country

Germany

Device

Samsung 10 (i think)

Operating System

Android Oreo

 

My Question or Issue

All my favourite songs are gone, exept one which is saved. 

 

Reply
1 Reply

Hi @Frogsongs,

 

Thank you for reaching out to the Community. 

 

If you notice your music library has changed, the first thing we recommend is making sure you're logged in to the correct account. 

 

Please head to your Account Overview and check if the account shown is the Premium one. If it is correct, log out of the app and log in again with the information shown on the account page. 

 

This article can also come in handy to find out if you have an additional account.

 

Let us know how this goes.

MafeGModerator
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