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All my liked songs dissapeared

All my liked songs dissapeared

Plan

Premium Individual

Country

Germany

Device

Samsung A51, Windows PC

Operating System

Android, Windows 11

My Question or Issue

  1. Something went wrong and i didnt have premium for like 1 day before i manually renewed it, now all 1500 songs of mine are gone.
  2. I tried reinstalling, now all my playlists are gone aswell
Reply
2 Replies

(for some reason parts of what i typed dissapeared too) but yea after i manually renewed it the songs were still gone, its around 1500 songs all missing.

Hey @SiSixoxo

 

Thanks for reaching out about this and welcome to the Community!

 

Based on what you mentioned, it's possible that you've logged into a different account and re-subscribed from there. In this case, we suggest that you check if you have more than one account on Spotify by following the steps here. If so, make sure to cancel the subscription on the account that you don't want to use and then close it to avoid any future mix-ups. 

 

However, if you're struggling to find any other account, we suggest that reach out to our Support team through any of these channels so they take a closer look and further assist you with this.

 

If you need a hand with anything else, the Community is here for you.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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