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Plan
Premium (For a long time)
Country: US
Device
iPhone SE and Macbook Pro 2017
Operating System
iOS 12.3.1 and MacOS Mojave
My Question or Issue
Hi - All of the artists I'm following disappeared from my "Artists" tab. The tab is blank, but if I look up particular artists I can see that I'm still following them. I'm seeing the same behavior on both my iphone and my macbook. This tab is extremely important to me - It's my main navigation to find my music on Spotify. How do I make the artists I'm following show there again? Thanks!
Solved! Go to Solution.
Hi there @jhozz,
Thanks for reaching out about this sin the Community!
Can you try to Log out Everywhere and run a clean reinstall of the apps on your devices. Follow the device specific steps in this Guide for best results.
This will assure that your account is properly synched with the servers.
Also, can you try to log in the Web player and check if the Artist tab works fine there?
We'll be on the lookout for your reply.
Cheers.
Hi there @jhozz,
Thanks for reaching out about this sin the Community!
Can you try to Log out Everywhere and run a clean reinstall of the apps on your devices. Follow the device specific steps in this Guide for best results.
This will assure that your account is properly synched with the servers.
Also, can you try to log in the Web player and check if the Artist tab works fine there?
We'll be on the lookout for your reply.
Cheers.
Hi Alex,
Thanks for your help, that worked. I checked my Web player first and saw that my Artists were showing there. So then on my phone, I logged out, uninstalled the Spotify app, restarted my phone, and reinstalled the app. My Artists are now showing.
Thanks!
Hey there @jhozz,
Thanks for keeping in touch.
We're glad to know that it was solved for you 🙂
If you have questions or need a hand with anything else, we're always a post away.
Have a good one!
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