App freezes on Redmi Note 8 Pro

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App freezes on Redmi Note 8 Pro

Cenovita
Casual Listener

Plan

Premium

Country

Uruguay

Device

Redmin Note 8 Pro

Operating System

Android P

 

My Question or Issue

Like many other users, I own a Xiaomi Redmi Note 8 Pro and the app freezes when touching any of the 3 buttons menu on the app.

TBH This is really annoying, specially since I pay premium. 

Today I downloaded a new version of the app and the issue is still present.

Can you please fix ASAP?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Katerina
Moderator
Moderator

Hey there everyone,

 

Thanks for posting about this here in the Community!

 

Keep in mind that this has been reported here - rest assured that our tech teams are aware and working on it.

 

If you're still having troubles even after updating to the latest OS version available for your device, make sure to add your +VOTE and subscribe to that thread. We'll make sure to keep you updated on any news we have on there 🙂

 

Hope this helps clarify things! If there's anything else we can help with, don't hesitate to give us a shout.

 

Have a lovely day 🙂

KaterinaModerator
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33 Replies

Pamplina
Music Fan

Same issue here. Mine is Redmi 6 (MIUI Global 10.4.4)

The application hangs on any popup menu.

There's also another side effect: the music keeps playing when the app freezes and there's no way to stop it! No matter you abort the app or force to stop, it keeps playing. You have to restart the phone.

I hoped that it will be fixed on last update, but it doesn't.

 

dmnls
Newbie
Confirmed issue as also described by many here:
https://forum.xda-developers.com/redmi-note-8-pro/help/spotify-freezes-tapping-3-dots-menu-t3983253

Spotify *really* needs to do something about this.

IDJDJI
Newbie

Same problem here, bought the phone just as it came out and still it freezes, relying on the old phone for Spotify for now... Hope it'll get attended soon

Pamplina
Music Fan

Today the app was updated and still didn't fix it.

HernanItu
Visitor

same problem with the redmi note 8 pro, that "excellent" Spotify support to premium users 🙄

Anshgujral
Visitor
I am facing the same problem in my resmi note 8 pro. And this really very annoying.

Bf77
Newbie
Seems to be the Problem with all Termin Note 8 pro,also with Mine.

ThaysBK
Casual Listener
Same here!!!

Jimmynik
Casual Listener

Same problem here and im also paying prenium hoping for a fix or ill have ti switch app.

Pamplina
Music Fan

It's ridiculous that Spotify doesn't fix the problem, and also deletes the posts with solutions. Isn't it great?

Cenovita
Casual Listener
Yup, lovely.

jdsjulio
Visitor

I've found a solution.

Download Spotify Lite and you can click on the 3-dots button.

cubanito
Casual Listener

Pamplina
Music Fan
Many thanks, but this is a workaround, not a full solution.

Lon-Zu
Casual Listener
Same problème since 1 month...
Vert Bad support,

cubanito
Casual Listener

Install spotify lite that is the solution.your welcome.

Pamplina
Music Fan

Spotify Lite isn't available in the Play Store for my country, I can't understand why.

With all these restrictions and crappy support Spotify pushes me to install the v6 or lite versions from unreliable sources. (!!)

What **bleep** is this? I am very angry. I'm paying for a service!!!

CharlesBRA
Newbie

The same problem here. 

piotr1231
Visitor

Same problem after touch 3 button menu. Can you do something with it? 

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