App freezes on Redmi Note 8 Pro

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Re: App freezes on Redmi Note 8 Pro

lohworm
Casual Listener

same here with Redmi Note 8 Pro

==> unusable app...

Re: App freezes on Redmi Note 8 Pro

rd-570817
Casual Listener
Yes fix that bug - I am paying premium for a reason ....

Re: App freezes on Redmi Note 8 Pro

corsario
Regular

Had the same issue and today got the MIUI update to 11 and the problem is gone. It works perfectly now.

Re: App freezes on Redmi Note 8 Pro

rafaelhd1
Regular

Xiaomi just released MIUI 11, this fixes the problem. 

Screenshot_2019-11-18-18-25-41-886_com.spotify.music.jpg

Re: App freezes on Redmi Note 8 Pro

Pamplina
Music Fan

I'm glad to to hear this, but I'm still angry with Spotify.

They offer a premium service and are not even able to give a reasonable explanation to their users.

Re: App freezes on Redmi Note 8 Pro

corsario
Regular
Totally agree with you @Pamplina. Not a reason nor a simple message "we are investigating" or "working to fix it".
Solution!

Re: App freezes on Redmi Note 8 Pro

Moderator
Moderator

Hey there everyone,

 

Thanks for posting about this here in the Community!

 

Keep in mind that this has been reported here - rest assured that our tech teams are aware and working on it.

 

If you're still having troubles even after updating to the latest OS version available for your device, make sure to add your +VOTE and subscribe to that thread. We'll make sure to keep you updated on any news we have on there 🙂

 

Hope this helps clarify things! If there's anything else we can help with, don't hesitate to give us a shout.

 

Have a lovely day 🙂

KaterinaModerator
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"Kindness is the language which the deaf can hear and the blind can see." - Mark Twain

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Re: App freezes on Redmi Note 8 Pro

Pamplina
Music Fan
Thank you, Katerina, for your kind response.
It comes one month late.

Re: App freezes on Redmi Note 8 Pro

Pamplina
Music Fan

My Redmi 6 received today the MIUI 11 update and the Spotify problem PERSISTS!!!

I'm going desperate with this.

 

Re: App freezes on Redmi Note 8 Pro

Pamplina
Music Fan

Katerina, it's imperative to Spotify to offer an alternative for the app, either allowing the download of Spotify Lite or an earlier version from a reliable source.
You cannot ignore the problems of premium users who are paying for a service. It is UNNACEPTABLE.

The issue stands "under investigation" since August!!

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