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Blocked artist showing up in recommended and radio

Blocked artist showing up in recommended and radio

jaaeeger

I blocked an artist (Lemon Demon) and the songs are still showing up in my "recommended songs" under my playlist, despite the playlist including ZERO songs by Lemon Demon.

Screen Shot 2020-11-06 at 8.56.39 PM.png

Spotify is also still attempting to auto-play Lemon Demon in this playlist's radio, which causes the radio to just stop altogether, displaying "we can't play this until you allow this artist in the Spotify phone app."

Screen Shot 2020-11-06 at 9.22.45 PM.png

Yeah, duh, I told it to stop playing that artist, why would it keep trying to? Contracts or something? Please fix this horrendous, glaring issue, I don't want to switch music streaming services and rebuild all my playlists, but y'all are making it real hard not to.

 

Premium / USA / Macbook 10.13

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8 Replies

Elena

Hey @jaaeeger!

 

Thanks for reporting this to us.

 

Does the Recommended songs section look the same for you on all your devices, and if it do, we'll need to know your devices' modes, OS and Spotify versions? Could you let us know if you've recently blocked the artist that you're seeing or if you've had them blocked for a while?

 

We'd also recommend to try a clean reinstall to clear any old files that might be causing issues. 

  
Keep us posted on how it goes.

ElenaModerator
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jaaeeger

Same issue on iPhone 6s iOS 12.4.2, Spotify v8.5.85.836. The artist has been blocked for months, probably 6 or greater.

Just reinstalled Spotify on my computer and updated the app on my phone, and it's still happening on both. In addition, all of the radio and recommended channels still sound like echo chambers, playing songs that are already in the playlists or off albums featured in the playlist. Ridiculous.

Mihail

Hey @jaaeeger,

 

Thanks for getting back to us.

 

We recommend that you navigate to the artist page on a mobile device and select Allow to play this from the three dot menu in the upper right corner of the screen. Log out and back in two times in a row and enable Don't play this again. This should prompt a resynch with our servers and the artist shouldn't come up again.

 

Hope this helps. Keep us posted on how it goes.  

Mihail Moderator
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JayMPro

I've tried the suggested solution of allowing the artist, resetting everything, then blocking them again to get it to resync, and I'm still constantly getting recommended the blocked artist (in my case, a ton of Steam Powered Giraffe even though I don't listen to any of their music). Is there any other way to try to fix this other than the "off and on again" recommendation?

Kiril

Hey @JayMPro,

 

Thanks for posting in the Community!

 

Keep in mind that the recommendations are generated using independent algorithms and might still include artists that you've recently disliked for your profile, or artists who are similar to others that you've already liked and have included in your listening preferences.

 

In any case even if a recommendation of such a disliked artist is presented for a playlist or in a Radio playlist for you, still it shouldn't be played out for you (if you have blocked that artist). In other words, the app should just skip it as it takes into consideration your personal profile preference. This behavior should normalize in time and you should stop getting those recommendations, but the algorithm needs at least one to three weeks to adjust itself and to reflect the changes in your listening behavior. 

Hope this helps clarify things. Don't hesitate to give us a shout if there's anything else we can help with.

Kiril Moderator
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speedracer350

I've blocked artists years ago, and they still show up in my recommendations.  I'm not jumping thru any hoops to prevent this.  It's absurd that a massive computer system such as Spotify can't exclude a short list of blocked artists for each user.  

itz_lexiii

Also having this issue with some but not all artists I block, please fix this issue or implement blocking on desktop app ASAP.
Artist has been blocked for well over a month and still continues to show up in Release Radar/Discover Weekly almost every time it updates despite me continuously selecting "Hide this song; I don't like ____" every time it shows up, artist is also blocked.

Freeami

Same they keep recommending, sexual offenders and Christian music, as well as bland disregard for my personal beliefs, it’s outrageously offensive, and out right disgraceful 24/7, please fix the issue and pull these monsters outta the algorithm 

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