Help Wizard

Step 1


Can't edit or find a playlist I made

Can't edit or find a playlist I made






iPhone 8

Operating System

iOS 14.7.1


My Question or Issue

Yesterday, I created a new playlist. I attempted to make it private, but because I wasn't connected to wifi/data, I got an error message saying that this wasn't possible.

Today, when I tried to open the playlist, it displayed a message telling me that I couldn't access it because the playlist was private. It then seems to have disappeared from my library (although I don't know for sure). I have attempted to recover it via the "recover deleted playlists" page, but it tells me that I haven't deleted any playlists.


Is there any way to recover and gain access to this playlist?


(In addition - I'm experiencing the battery drain issue, and the app has started crashing frequently).

1 Reply

Hey there @Luxembourg


Thanks for reaching out here in the Community 🙂


Just to confirm, are you also unable to find this playlist when you log in to your account using a different device?


Regarding the second issue you mention, we'd suggest adding your +VOTE to this Ongoing Issue thread and subscribing to it. This way you'll stay up to date with any relevant info. 


Keep us posted.

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