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Can't find/play a song

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Can't find/play a song

Casual Listener

Plan

Premium

Country 

Slovakia

Device

PC

Operating System

Windows 10

 

My Question or Issue

I have search for artist **bleep** chambers and song Judas Goat. I was not able to find it via client. When googling for this song, I have found link https://open.spotify.com/album/3YrpiFq86Tt20GJz7Iz18r?highlight=spotify:track:6W1fEi8TTCGsfv4nGpGqJi

pointing to the album on Spotify with this song but I am not able to play any song from it.

I have found more songs and albums like this.

How can I play such albums/songs?

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
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Solution!

Re: Can't find/play a song

Rock Star 9
Rock Star 9

Hi @DomerPDo

 

The songs that are no longer available are greyed out, which means you can't play them. 

 

If you still want to see unavailable content:

 

Mobile and tablet 

  • Tap Home icon_home.png
  • Tap Settings icon_settings.png
  • Switch Show unplayable songs on (green)

 

Desktop

  • Click the arrow icon_arrow.png in the top-right corner and select Settings.
  • Under Display Options switch Show unavailable songs in playlists on (green)
Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

6 Replies
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Re: Can't find/play a song

Rock Star 9
Rock Star 9

Hi @DomerPDo

This can happen if licensing agreements with the artist/labels, or ownership of rights, has changed. Availability can vary between countries as well.

Unfortunately, this is something that Spotify doesn't have control over as it is up to the individual music companies and artists. 

Hopefully the songs you're looking for will reappear soon!

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Can't find/play a song

Casual Listener

Hello @Emilia_8,

 

I understand licensing and owneship issues but I expected such songs/albums will be labeled like this.

 

Also if I like such song/album, it is shown in my library although unplayable. But when I add such song into playlist, I can not see it there although it is there as I am not able to add it again. I expect to see it in my playlist.

 

I hope Spotify will adress these simple issues to satisfy their subscribers.

 

Kind regards,

DomerPDo

Highlighted
Solution!

Re: Can't find/play a song

Rock Star 9
Rock Star 9

Hi @DomerPDo

 

The songs that are no longer available are greyed out, which means you can't play them. 

 

If you still want to see unavailable content:

 

Mobile and tablet 

  • Tap Home icon_home.png
  • Tap Settings icon_settings.png
  • Switch Show unplayable songs on (green)

 

Desktop

  • Click the arrow icon_arrow.png in the top-right corner and select Settings.
  • Under Display Options switch Show unavailable songs in playlists on (green)
Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Can't find/play a song

Casual Listener

@ Emilia_8,

Thank you for pointing me on settings, I didn't realised it before.

 

It's OK that those songs are greyed out but information why is that so is expected.

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Re: Can't find/play a song

Music Fan

Im featured on a some tracks that don't show up under my artist profile page

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Re: Can't find/play a song

Rock Star 9
Rock Star 9

Hello @90culture

 

Welcome to the Community!

 

If you're not featured on these tracks, I'd recommend reaching out to your distributor or label. For more details, make sure to take a look at this FAQ

 

If you have more questions regarding your music on Spotify can’t find answer in that FAQ, feel free to contact Spotify for Artists Support. You can find the contact form at the end of the FAQ. 

 

However, if you you are featured but you're not able to see the Appears on section on your profile, there's already   created to bring that feature back. 

More details on how the Idea Exchange works, can be found here

 

I hope you'll find this helpful! 

Emilia_8Rock Star 9
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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