Can’t play music from my playlist, all songs are greyed out as if I’m offline but I’m not.

[r4xql]

Plan

Free/Premium

Country

Japan

Device

iPhone16

My Question or Issue

Literally can’t play music at all and it’s pissing me off.

[Amay]

Hey @r4xql, welcome to the Spotify Community! 🎵

Here are a few things that you can try:

1. Go to Spotify app settings -> storage -> clear cache -> restart.
2. If enabled, turn off any VPN/DNS/AdBlocker, or exclude Spotify.
3. Switch between WiFi and Mobile Data.

See if any of these steps make a difference. Could you also confirm if this is happening on a particular playlist or all of them?

Keep me posted. 🙂

[Bobbo07]

Hello, I’m having the same problem. Totally blank playlists and I can’t play any songs.  Have you fixed this issue yet ?  Can you help me too please ?