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Can’t play my liked songs

Can’t play my liked songs

 

Plan

Premium

Country

United kingdom

 

Device

iphone 13 mini

 

Operating System

iOS 15

 

My Question or Issue

Recently I can’t play JAURIM’s “LOVE FOREVER” (maybe 11/27~29)

So I searched again, and I did liked on that album on 11/26 but my “likes” are gone.. and  I can play the album that I found again. Then I re-liked album and songs.


after that happed, I can’t play(and watch) “liked songs” playlist. The app shows me just “something went wrong” sign..  I think it is related with “LOVE FOREVER” album happening.
I hope this issue can be fixed! THX

Reply
2 Replies

Hey @Retro1ove,

 

Thanks for reaching out and welcome to the Community.

 

This is indeed some odd behavior that you're describing. Could you let us know if you can access your Liked songs after performing a clean reinstall as described here? This step lets you start afresh with the latest app version by removing any corrupted files from previous installations. If that doesn't help, could you share a screenshot of how the playlist and error appear at your end? This will allow us to take a closer look.

 

After we've made sure you can play your favorite tunes once again, we can investigate the issue with that specific album you're referring to.

 

Hope this helps. Keep us posted on how it goes.

Mihail Moderator
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Wow

it really works

thx man !!!!! I really appreciate for your help 

thank you soooooo much 😭😭😱❤️❤️❤️❤️❤️

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