Cant play library songs

[Lodgebrenden]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Spotify works, when I pick songs not from library. When trying to pick from library it stops music playing and won't play anything from my library, cant press the 3 dots for more options. Has to be in Playlist or searched artist. 

[MihailY]

Hey @Lodgebrenden,

Thanks for reaching out.

Just to confirm we understand you correctly - you're not able to play any music from albums, but you can from playlists and from Search? Does this happen on a specific device or different ones? Can you give us the models, OS versions and Spotify versions of the affected devices?

If it's a single device, try logging out and back in a couple of times and doing a clean reinstall of the app. If possible, send over a short video of how things look on your end so we can investigate further.

Cheers,