Help Wizard

Step 1

NEXT STEP

Certain Band STILL not playing

Certain Band STILL not playing

okay, I have seen several topics on this and all say it has been resolved in response, but I’ve done everything in the world (redownloading app, turning off internet, ect) and I STILL can’t play songs from a certain band, specifically Panic at the Disco. I have no other problems with any other band, but this one, it won’t even let me click on the music. Help?

i have redowloaded this app so many times and nothing is working. I have the premium plan if that even matters

Reply
4 Replies

Hi there @TimmyNTommy

thanks for reaching out !

 

Could you please provide screenshots of what you see while trying to view and play the artist's content ?

 

Thanks for your cooperation 🙂

5BDAA0E1-3A61-46EC-9C16-DDA4D77572E1.jpeg253F6C07-4D84-4B88-AC22-1453AAA31627.jpeg
whenever I try and click on a P!atD song, it doesn’t do anything. 
also, whenever I try and add it to a downloaded playlist the songs don’t even appear

 

Hi @TimmyNTommy,

thanks for the screenshot !

 

I would like to suggest you start with a clean reinstall (a bit different than the usual one) following the steps provided here.

 

In the meanwhile, please ask a friend using Spotify in the same country to check what happens on their account when they play the same tracks.

 

In addition, please mention if this happens to you across all of your devices.

 

Thanks for your cooperation 🙂

I tried to do the full reinstall thing, and it didn’t work. But yes this would be a good time to mention this does happen on my both of my phones as well.
I’m really confuse considering my friends can play it, but I guess I’ll have to uninstall it a few more times

Suggested posts