Different number of songs on computer and phone

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Different number of songs on computer and phone

Casual Listener

Different number of songs on computer and phone.

Plan

Premium

Country

USA

Device

iPhone XR and HP computer

Operating System

iOS 10

 

My Question or Issue

On one of my playlists, my phone says that there is one amount of songs but my computer says that there is a different amount of songs on that playlist. It's the same playlist just on a different device so why is it that there is a different number of songs? And how do I fix it?

1 Reply
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Re: Different number of songs on computer and phone

Moderator
Moderator

Hey there @Emma-Grace,

Thanks posting here in the Community! We'll gladly shed some light on the situation.

We suggest that you log out and back in to your account on both devices. This way you can make sure that your music library is properly synced. 

If that doesn't fix things, it would help if you could post some screenshots of the name of the playlist and the missing songs on both devices.You can use the Insert Photos option in the post editor to do this.
 
Tip: Make sure the screenshot doesn’t show any sensitive info such as payment or personal data.

 

You can also include the playlist URI in your response so we can check how it looks on our end. Here's how you find the URI.

 

Hope this helps. Keep us posted on how it goes.  

 

Have a great day!

XeniaModerator
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