Discover Weekly Stuck

[whitesd2]

Plan - Premium Family Plan

Country - US

Device - Windows PC

My Question or Issue

My Discover Weekly hasn't changed in over a month. It's filled with Christmas music, which made sense back in December when that was the genre I was listening to. Since then, I have been listening to my standard mix of music via my other lists, but my Discover Weekly has remained the same. I am not using Private Sessions, and I've tried reinstalling the application, with no improvement. I primarily listen using Spotify Connect with Sonos speakers. 

[e30eric]

Mine isn't stuck, but my discover weekly and Home screen are both still suggesting Christmas music and not much else.

[whitesd2]

Not sure what kicked it into gear, but this week I finally have something other than Christmas songs to listen to. Seems to be resolved. 

[Peter]

Hey @whitesd2 - glad to hear everything's back to normal!

@e30eric - are you still having trouble with your Discover Weekly playlist?

Bear in mind that you can adjust your preferences by liking/hiding songs in Discover Weekly. If there are any song suggestions that you don't like or aren't relevant to your taste, you can always just click on the 🚫 icon next to the song.

Hope that helps! Do let us know if you have any other questions.

[e30eric]

Peter,

The issue remains -- both discover weekly and my main feed are still full of Christmas music. I contacted support a couple of days ago and they said that there's an issue on the back end affecting a number of users and they are working on a fix. I've never had this trouble before, and really did nothing different this year compared to prior years.

[xxparrotxx]

I have the same issue. I haven't been able to use Discover weekly since December due to it being filled with only Christmas music. I've definitely listed to hours of other stuff, as shown by my "Heavy Rotation" lists, but Discover weekly won't update. Help!

[e30eric]

Is your feed (where it suggests other playlists and albums) full of christmas stuff as well? When I talked to Spotify support last week, they made it sound like it should be fixed -- but my discover weekly (and feed) this week are still full of Christmas music. 

[xxparrotxx]

Just the "Jump Back In" section and Discover Weekly.

[Katerina]

Hey there @e30eric and @xxparrotxx,

Thanks for keeping us in the loop!

It'd be a good idea unfollowing your Discover Weekly playlist, then logging out then back in the app and following the playlist again to shake things up. 

We'd also recommend making sure to listen to tracks from non-personalized playlists as well as checking that you're not listening on Private Mode.

Let us know how you get on! We'll be right here if you need more help.

Have a lovely day 🙂