Downloaded Songs are "Breaking"

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Downloaded Songs are "Breaking"

abombnd
Casual Listener

Plan

Premium

Country

USA

Device

Samsung Galaxy Note 8

Operating System

Android Pie

 

My Question or Issue

My Spotify app keeps "breaking" my downloaded music.

 

If a downloaded song is in the queue (manually or automatically) the downloaded song will be skipped and will act like a song that I can't listen to - like one that hasn't came out yet or isn't available in my country. The song is still playable, but does not function normally in the queue. 

 

I've redownload everything twice and made sure everything is up to date.

 

3 Replies

Re: Downloaded Songs are "Breaking"

abombnd
Casual Listener

This is what the song looks like after breaking.

20191004_131219.jpg

Re: Downloaded Songs are "Breaking"

Moderator
Moderator

Hey @abombnd,

 

Thanks for coming to the Community! 

 

This sounds like there might be an issue with your cache. If this is the case, it can be fixed with a clean reinstall (which is a bit different than just reinstalling). It's very important that you remove your devices for offline listening before that.

Could you please try it and let us know if it changes anything?

 

If not, please let us know if this happens only with the last song you've added to the queue. 

 

We're here for you :)

PetyaModerator
 
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Re: Downloaded Songs are "Breaking"

abombnd
Casual Listener
It seems as if this works for a bit - and then goes back to breaking songs. It happens at random, it can break literally any locally imported song.
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