Downloaded musics stop when i am offline

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Downloaded musics stop when i am offline

mminasahinturkk
Visitor

Plan

Premium

Country

Turkey

Device

(iPhone X

Operating System

iOS 10

 

My Question or Issue

Hi! The music that I downloaded on spotify plays for the first 10 seconds when I am offline, but then it stops. What can I do for this? In the past like a month ago, the music I downloaded was playing in airplane mode or without internet.

1 Reply

Billy-J
Rock Star 24
Rock Star 24

Hey @mminasahinturkk, thanks for reaching out to the Community!

 

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

Billy-JRock Star 24
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