Empty or insufficient releases list

[vasyablack]

Premium

Russia

Trying to find New Releases in Dance/Electronic, but see only 2 releases from 2018. The same problem with other genres. 

[Ivan]

Hey there @vasyablack,

Thanks for getting in touch with us.

We'd suggest you follow these steps and run a clean reinstall. This will make sure you start afresh with Spotify on your device. Check the section once you're done and let us know if there's a difference.  

Also, let us know what you can see after clicking on See more next to the New releases label by sending us a screenshot displaying it. Just attach the image to your next response to us by using the Insert Photos option in the post editor. This way we can take a closer look at the issue.   

If you have more questions, don't hesitate to reach out to us. 

[vasyablack]

Just try to reinstall app in my Mac. Nothing is change. Also record a video. https://yadi.sk/i/AbQWTWyPdB85wQ

The same after reinstall

[Elena]

Hey there @vasyablack,

Thanks for getting back to us with the video.

We checked this out and it looks like only these releases are in that category now.

We appreciate all the information you've provided us with and passed your feedback on to the right folks.

They can investigate this further and hopefully we'll have a solution soon.

If you have questions, you know where to find us.

[tynemeshkai]

hi!

i got the same problem for weeks 

reinstall didn't help