Estou acessando o Spotify pela tv e está sem som.

[#1]

Estava funcionando normalmente ontem. Hj, acesso pela TV e está sem som. Já reiniciei a TV, a desinstalei e instalei o app e nada. Emparelhei o YouTube na TV e o som está normal. Além de não estar reproduzindo o som, qndo acesso o Spotify na TV, ele fica rolando sozinho pela playlist

[Billy-J]

Hey there! I am happy to help and I hope you don’t mind me replying in English.

Can you send me a screen recording of this happening? Make sure to hide sensitive information when posting to the Community. It would also be good to know the make and model of your TV, so I can take a closer look.

You can send attachments by clicking "Drag and drop here or browse files to attach" under your reply.

Let me know how this goes!

[mylima]

Olá, estou tendo o mesmo problema.

[Billy-J]

Hey @mylima, 

Thanks for your post and I hope you don’t mind me replying in English. Can you please follow the steps I provided in my last reply? Let me know how it goes.