Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
UK
Device
Google Home Mini
Operating System
My Question or Issue
When searching for personalized playlists, Google Assistant devices re-direct to random albums with similar names.
I've got a routine within the Google Home app to “shuffle my daily mix 3 on Spotify”
Until mid April it worked as expected, recently it’s starting playing Daily Drive. I’ve messed around with the wording & sometimes it plays songs recommend to me (Based on the album Daily Mix 3 by Luis Masters) but will no longer play the thing I’m after.. My daily mix 3.
This has been an issue in the past with the album by Luis masters, I got around it by changing the wording but no luck this time.
Can this be looked into please.
Solved! Go to Solution.
After going through this thread it doesn't seem like the Spotify team is doing much to resolve the issue. Which is very disappointing since we are paying for this service.
The bug is simple, when Spotify comes across an ambiguous playlist name it resolves the ambiguity by selecting a public playlist with a name that closely resembles the playlist name. What everyone is asking for is for the ambiguity to rather be resolved by selecting a personal playlist from the users library.
It is not good enough saying this is a Google issue, Google sends the command to spofity, Spotify should resolve the ambiguity
There is MORE than meets the "eye" here! Why?
Because ROUTINES (defined for Google Home devices) ARE NOT running!!!
As I said before... if we ask the device "Sleep" and "Sleep" IS a ROUTINE defined, it should have PRIORITY before Google assumes it is a MUSIC COMMAND!!!!!!
It is NOT!
I have a routine called "Sleep", it worked when this bug was NOT ACTIVE. Now "Sleep" Plays a Spotify Playlist called SLEEP!!!!!!!!!!!!
So... this can be part Spotify fault too... seems it's 50/50!
An artist had a brilliant idea to name one of their songs "my liked songs", when you use the voice prompt to play my liked songs playlist it plays the artists song. Pretty genius idea but highly annoying when using Google assistant & Android Auto.
Plan
Premium
Country
Canada
Device
Samsung Galaxy S24 Ultra
Operating System
One UI 6.1.14
Spotify!!!
PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE PLEASE
FIX THIS!
I have just discovered that if you type Playlist: playlistname Shuffle in the google home automation, it will play a playlist with that name and shuffle it as well. Just name your playlist something obscure or very specific and you shouldn't have any more trouble with it. It will even work with your Daily Mix playlists that spotify creates for you
Hello Spotify!
Any news on this?
Is GOOGLE working with you this time around?
Still an active problem!
I swear I don't understand WHY it isn't fixed by now!
Why??
This is NOT a solution!
Users should not be forced to RENAME "all" their playlists just that they are NOT confused with other playlists!
This worked just fine!
Dude, give it up. they are not going to fix it. Register with youtube music, it works. I did this and remade all my playlists becuase i know that Spotify arent going to resolve this.
NO! I refuse to GIVE UP!
Why wouldn't they FIX this??
It was fixed before!!
I just reached support and asked them to ESCALATE this!
I have many PREMIUM accounts affected by this nonsense!
Spotify MUST tell us what's going on!
Hi @marcolopespt and everyone else here,
Thank you all for the replies.
We appreciate your enthusiasm and understand your concerns. We just wanted to drop by to mention that we're still investigating this internally. While it's not possible to provide any specific timeline at this point, rest assured we will share any updates with you if and when we have them.
Cheers!
Plan
Premium
Country
Italy
Device
Google Nest Hub
Operating System
fuchsia 24
My Question or Issue
Why when i tell google to play my daily spotify starts to play a sequence of "daily intros" one after the other instead of the actual daily playlist?
Like all i get is "Your monday daily..You tuesday daily..." and so on
Why would you mark this as a solution when it is completely the opposite of a solution? This as been going on for more than a year, as been fixed once and yet you still pretend as if its something you cannot reproduce.
again, this is not a solution, nothing as been fixed
This is the moderators answer that is currently marked as a solution: https://community.spotify.com/t5/Your-Library/Google-Assistant-devices-re-direct-to-random-albums-wi...
And yes, it's NOTHING more than a message asking users to give all feedback possible and NOT A SOLUTION!!
I think moderators want to bring attention to that specific answer and they mark it as a solution.
YES, THIS ISSUE HAS NOT BEEN SOLVED, not by Spotify, not by Google (or BOTH)
Everyday i "fight" with my devices just to be able to play a SIMPLE PLAYLIST using VOICE COMMANDS!!!
Instead the device plays LPs with the same name!
For the 100th time, SPOTIFY!!!!: this was already FIXED last year by YOU and GOOGLE!
The FIX is "simple"! SEARCH priority should be
1) USER PLAYLISTS
2) OTHER PLAYLISTS
3) LP's
4) SONGS
As simple as that!
I will try to resume what to search and the respective ORDER! When user SAYS:
1) "Play xxx" (search USER PLAYLISTS -> OTHER PLAYLISTS -> LP's -> SONGS)
2) "Play playlist xxx" (search USER PLAYLISTS -> OTHER PLAYLISTS)
3) "Play LP xxx" (search LP's)
4) "Play SONG xxx" (search SONGS)
The Google / Spotify API worked this way... they stopped working this way... after the first FIX they resumed working this way, and for MONTHS now, they are not working this way!!!
Just fix this again! Please!!!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…