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Google Assistant devices re-direct to random albums with similar names

Google Assistant devices re-direct to random albums with similar names

Plan

Premium

Country

UK

Device

Google Home Mini

Operating System

 

 

My Question or Issue
When searching for personalized playlists, Google Assistant devices re-direct to random albums with similar names.

I've got a routine within the Google Home app to “shuffle my daily mix 3 on Spotify” 

Until mid April it worked as expected, recently it’s starting playing Daily Drive. I’ve messed around with the wording & sometimes it plays songs recommend to me (Based on the album Daily Mix 3 by Luis Masters) but will no longer play the thing I’m after.. My daily mix 3. 

This has been an issue in the past with the album by Luis masters, I got around it by changing the wording but no luck this time.  

Can this be looked into please.

Reply
Top Answer
Dessi
Hi folks,
 
Thanks for the patience and apologies for the radio silence!
 
We wanted to let you know that this is still being worked on. In the meantime, feel free to reach out to Google Support or post on their forum to report this so it can be looked into from both teams. We can see that some of you have shared Google Community threads on the topic as well, so make sure to check them out if you haven't and thanks for your input!
 
We also recommend taking a look at these troubleshooting steps and trying some of them out in case you missed any:
As a workaround, you can also try out @MrGlenn's suggestion here about the commands you use, since it might be helpful.
 
Take care.
222 Replies

Every day i get different results!!!

Sometimes it executes my routine "sleep" and it plays the correct playlist... sometimes it doesn't!

Sometimes if i add a specific word it plays the correct playlist... sometimes it doesn't!!

Anyway, we should not need to say specific stuff or change the playlist names!!!

This should be FIXED by Google (and? Spotify)

Please comment here to get Google attentionhttps://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Assistant-not-playing-ROUTINES-a...

As someone who’s been on this thread for a long time now, I wanted to make one last post with some, perhaps, helpful info. For Spotify at least. 

1) For the first time in over a decade I’m cancelling my premium account due to the continued support of the Trump administration and for playing ICE recruitment ads. I simply won’t give any more money to Spotify for this. Maybe one of the admins on here will see this and realize how many are doing the same.


2) Since I’ve started migrating from Spotify, I decided to try out Apple Music (I know Apple isn’t clean in all of this but at least they aren’t recruiting for ICE) Anyways. I’m having the EXACT same issue on Apple Music. Maybe even to a worse extent. So this doesn’t seem to be, at least to me, an issue specifically with Spotify since it’s happening on other platforms as well. Something has to be happening on Google’s end that either requires Spotify/Apple to fix something or, are at the mercy of them fixing it themselves. 

In any case, I recommend commenting on the link marcolopespt posted to Google’s help page as well, at least to add to the voices. Hopefully this gets fixed at some point. In the meantime, I’m going back to Bluetooth speakers. It’s not worth the madness!

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