Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Hej! Har köpt en ny telefon och har fört över all info från den gamla.

Hej! Har köpt en ny telefon och har fört över all info från den gamla.

Alla mina låtlistor är borta, ( på datorn finns dom kvar ). Vad göra?
Reply
1 Reply

Hey there

 

Thank you for reaching out to the Community and welcome. Hope you don't mind me replying in English, as that's the official language of the Community!

 

If you're not seeing all your content on the new phone, it's possible that you've logged into a different account by mistake. So in this case, we'd first recommend logging out and back in making sure you're using the correct credentials. 

 

If the issue persists, it's possible that the account with all your content has different credentials to log in to. In this case, we’d also recommend trying the different login methods mentioned in this article to see if it makes any difference. 


Hope this helps. If anything else comes up, don't hesitate to ask. 

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts