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Homepage not updating

Homepage not updating

Plan

Premium

Country

India

Device

(Android)

Operating System

(Android, Windows 11,etc.)

 

My Question or Issue

My homepage has not been updating recently on my account it's not a problem with device since I tried it on my PC, Android TV and My mobile. It's just my accounts homepage is not updating and the playlists from that time are showing and not recently played. 

Reply
10 Replies

Hey @Hyper192,

 

Thank you for reaching out here in the Community.


Could you try to log out of everywhere > restart your devices > log back in to see if that makes any difference for you?


If that still doesn't work as expected on your account, we'd recommend performing a clean reinstall of the app on the affected devices. It'll get you the latest app version with all necessary updates and fixes and remove any corrupted files from previous installations.
 

Hope this helps. Let us know how it goes. 

LyubkaModerator
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Capture d’écran 2023-02-14 021930.png

it's still the same playlists and songs that are being shown since two months and i can't stand them. Usually it's our "recentry listened" that are being shown up there but it's still the same old stuff from two months ago. I don't know if there is a way to chose our own playlists/songs that we want but i don't want to see those playlists/songs for the rest of the year !

I'm having this issue also and have tried all suggested fixes to no avail. It's only the first 6 cards that are frozen on my tastes a month or two ago. I can only see stuff updating in recently played which is further down the home screen (am I in a broken A/B test?). So same issue as OP I think. 

 

Steps ive taken:

Sign out everywhere, restart all devices. 

 

Clean reinstall on android. I could not find instructions for clean reinstalling on mac & Linux laptop 

Hey folks,

Thanks for sharing this info.

 

The relevant team has been notified about this issue, however we can't confirm when it will be addressed. In the meantime, please make sure to keep your app up-to-date.

Thanks for understanding.

MihailYModerator
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Could you make sure Facebook data and Tailored ads are enabled here? This fixed it for me. Please note that you have to wait for around a week for the changes to take effect (it could happen faster). https://community.spotify.com/t5/Desktop-Windows/Home-Screen-Glitches/td-p/5377930

Same issue here.

This was happening to me. It seems like the fix is actually a glitch. Follow these steps and your Spotify home page should refresh like normal with recently added updating:

1. Log in to your Spotify account on the web

2. Go to Account

3. Select Privacy settings

4. Under the Manage your data section, make sure Tailored ads and Facebook data are both toggled ON. I had both turned off cause I didn’t care to get tailored ads or have Spotify processing my Facebook data but for some reason when you have those toggled off, your home page will freeze and your recently played at the top will not refresh. After turning both back on, my homepage is now back to normal and refreshing like normal.

 

Hope this helps.

This fixed it for me. Thanks! Hopefully they pay attention and fix this bug.

It worked. Thanks very much.

My recently played hasn’t been updating for a month or more. It will update one song a day, I’ve updated my Spotify 3 times and every time I update it my recently played messes up. Is anyone else having this issue ??

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