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Plan
Premium
Country
United Kingdom
Device
iPhone 10 and iMac
Operating System
Catalina and 13.3
My Question or Issue
I can't play the Lumineers any more, the songs are greyed out. Even when they are not greyed out e.g in a compilation album, I can play all the songs except there's.
When I try to play them on the Mac it says I have to Allow them in the phone app first.
Ive tried liking and unliking them, following and unfollowing, but nothing works.
Solved! Go to Solution.
Hi @sedgie08,
Thank you for reaching out here in the Community!
By the message you're getting, it sounds like you've probably blocked this artist on your mobile device by mistake.
To undo it:
If that doesn't help, you can try this:
If some of the songs are still grayed out, this means that they're no longer available.
This can happen if licensing agreements with the artist/labels, or ownership of rights, has changed. Availability can vary between countries as well.
For more details on availability, check this Support article.
I hope it helps!
Hi @sedgie08,
Thank you for reaching out here in the Community!
By the message you're getting, it sounds like you've probably blocked this artist on your mobile device by mistake.
To undo it:
If that doesn't help, you can try this:
If some of the songs are still grayed out, this means that they're no longer available.
This can happen if licensing agreements with the artist/labels, or ownership of rights, has changed. Availability can vary between countries as well.
For more details on availability, check this Support article.
I hope it helps!
Thanks for that, I did not have that option last night when I looked.
Thanks
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