Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Is there a way to turn vide off whilst listening to the Joe Rogan podcast? I just want to listen to it and not have the podcast drain my phone battery. Same question for desktop version.
Thanks
CANT TURN OFF VIDEO AND CANT EVEN SEE THE EPISODE LIST BECAUSE THE **bleep**ING PLAYER HAS TO BE PLAYING VIDEO ALL THE DAMN TIME
I CAN ONLY SCROLL DOWN ONE LINE OF TEXT AT A TIME wth SPOTIFY
Is there a way to prevent the video from playing when listening on a desktop?
Ok, I see that there are these two "ideas" for video on podcasts, but no movement from Spotify. I would like to reiterate that the user interface for podcasts with video is practically intolerable. I just started a podcast that I wound up not liking, and there is no way to close the video and go back to the main browsing list (short of playing a track that has no video and basically starting over from scratch). I'm a longtime Spotify customer, and I've always thought the app worked great for mobile and desktop--well designed. I was excited that Joe Rogan was moving to Spotify, but the app has been bad enough that it practically makes me want to stop listening to JRE. Not what you guys paid $100 million for and and not up to the standards I've come to expect. Fix this and let us disable video. And just generally fix the podcast UI design. Please.
Great stuff. Now look how Spotify ignores everything you have typed and still marks it as solved. Enjoy the Spotify complaint process. Soylent Green is people!
Ditto!!!
All Spotify needs to do is have a button 'Audio only ' so when we are in the car or whatever, it streams audio only through our mobile data. Most of us don't pre download in advance at home of wifi for our commute. Spotify's 'solution ' above is not user friendly so we will just end up listening to other podcasts on other services out of convience. TBH most of us have just stopped listening to JRE and there is plenty of other good podcasts to keep us busy.
For what it is worth, I stopped listening to Rogan. I can't believe he went all in and made his podcast the least accessible podcast I know. I have been with Spotify since the early beta days. This is the first time that I have started to have any negative feelings towards Spotify. Podcasts need to be their own thing. Music lovers are the number one users of your platform. Please don't forget about us. Many of us have our entire family on Spotify. This is the first time I have ever explored other options. Please focus on the music and accessibility. You are directly impacting users with limited bandwidth, and making it less ADA compliant.
Spotify just don't care either. They just keep locking these threads and marking them as "solved". I guess they really do only care about money.
Is there any update on Audio Only JRE? The video one destroys my CPU and I have tried all the other fixes.
Can you explain how this is not possible? Almost all of the podcasts on your platform are audio only.
10 million dollar idea. Make a audio only version of JRE only available on premium and you would have a million subscribers by weeks end. I would be first to signup.
Premium member, same issue here too and to me it sounds very basic feature to provide. Spotify has the worst UI in my opinion, I find it really difficult to navigate at times in my Android device and on DT.. Lucky they are still making money and not bothering about their platforms usability. May be there isn't a good alternate out there !!!
Data Saver option does not seem to be available on desktop. Also, it lowers audio quality significantly which is undesirable for most.
The obvious solution is to provide an option to turn off video. It is mind boggling that this is not implemented on a podcast platform.
Not solved!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…