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Liked Songs disappeared from my account

Liked Songs disappeared from my account

Plan

Premium

Country

Poland

Device

All

Operating System

All

 

My Question or Issue

Hi, all of my liked songs in my library disappeared a few days ago. I was hoping they would be back after some time, but unfortunately my "Liked Songs" playlist is still empty. I had there over 2000 songs, which I was collecting for last 7 years, so I would really like to have to have them back

Screenshot_20210602_144033_com.spotify.music.jpg
Reply
4 Replies

Hello.
if you could help me,
i had a premium subscription on spotify,
and all my playlists are gone, hours of work reduced to nothing ...
help me please, thanks

Hi there @odominas and @deejaydave59400,

 

Thank your for your posts here in the Community. We're happy to help.

 

In this case we suggest that you head over to this article to make sure that you don't have multiple accounts.

 

Another useful step to try is to perform a clean reinstall of the app. This will make sure there's no old cache files causing this.

 

If the issue persist, can you let us know if this occurs on one specific device or multiple devices?

We'll keep an eye out for your replies.

 

Cheers!

JeremyModerator
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Live, love, laugh and listen to music 🙂

Hi, the issue occurs on multiple devices, my Android phone, desktop app,
and even the web player.

Hey @odominas

 

Thanks for getting back to us. 

 

In this case, we recommend reaching out to our Support team through any of these channels so they can take a look at your account backstage. 

 

If you need help with anything else, just let us know. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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