Local Files not downloading on mobile

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Local Files not downloading on mobile

slips1
Newbie

 

Plan

Premium

Country

United States

Device

Samsung Galaxy S6

Operating System

Windows 10

 

My Question or Issue

I'm trying to download 50 local files onto my phone by putting them into a playlist, but my phone can only download the first 3 songs in the playlist before it gives up. This is so needlessly complicated, is there anything I'm doing wrong?

1 Reply

Elena
Moderator
Moderator

Hey there @slips1!

 

Thanks for reaching out to the Community about this. 

 

You can start off by making sure your phone is on the same network as your computer and that you have enough free space on your phone.

 

If the issue persists you could try a clean reinstall of the app to make sure you have the latest version and that any outdated files are removed.

 

Give your device a quick restart as well before you open the newly installed app.

  

We'll be on the lookout for your reply. Feel free to get back to us if you have any further questions 🙂

ElenaModerator
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